hbajer's Privacy Policy
Your personal information is our top priority. Read this policy for full details on how hbajer collects, uses, and protects your data.
This Privacy Policy ("Policy") applies to all users of the hbajer platform. By using the hbajer.cam website, you are considered to have accepted all terms of this Policy. Your privacy is extremely important to us, and we are committed to keeping your information safe and secure at all times.
Details of Information Collected
When you register on the hbajer platform and use our services, we may collect various types of personal information. The following types of information may be collected:
1.1 Information You Provide Directly
- Full name, date of birth, and national ID number
- Email address and mobile number
- Permanent address and current address
- Payment method details (bKash, Nagad, Rocket, Upay, or relevant bank account information)
- Account username and password (stored in encrypted form)
1.2 Automatically Collected Information
- IP address, browser type, and device information
- Browsing history on the website (pages visited, time spent, and session data)
- Data collected through cookies and similar tracking technologies
- Gaming activity logs (betting history, win and loss records)
- Transaction history and details of financial activity
1.3 Information Collected from Third Parties
As part of the identity verification process, we may collect limited information from trusted third-party verification services to confirm your identity. This collection is always carried out within the scope of legal obligations.
Purpose of Information Use
hbajer uses your information for the following lawful purposes. We never sell your information to third parties for commercial purposes without your permission.
2.1 Primary Purposes
- Registering, verifying, and managing your account
- Processing deposits, withdrawals, and other financial transactions
- Providing gaming services and bonuses
- Creating a personalised gaming experience
- Providing customer service and support
2.2 Legal and Security Purposes
- Identity verification and age confirmation (21 years of age or older only)
- Complying with Anti-Money Laundering (AML) regulations
- Detecting and preventing fraud
- Implementing responsible gaming policies
- Complying with applicable laws and regulations
2.3 Communication Purposes
- Sending important account updates and notifications
- Informing you about relevant promotions and offers (if you have given your consent)
- Providing notices regarding changes to the site's services
Data Protection and Security Measures
hbajer uses industry-standard security technologies and practices to ensure the protection of your personal information. Our security measures are as follows:
3.1 Technical Protection
- SSL (Secure Socket Layer) encryption technology — all data transmissions are secured
- Industry-standard firewalls and intrusion detection systems
- Passwords and sensitive information stored using advanced hashing methods
- Regular security audits and vulnerability assessments
- Two-Factor Authentication facility
3.2 Administrative Protection
- Only authorised personnel have access to sensitive data
- All staff receive regular training on data protection
- Strict confidentiality agreements are mandatory
- An immediate response plan is in place in the event of a data breach
Information Sharing and Third Parties
hbajer never sells or rents your personal information commercially to third parties. However, limited information may be shared in the specific circumstances below:
4.1 Service Provider Partners
Our payment processing partners (bKash, Nagad, Rocket, Upay, and banking institutions) receive only the minimum information necessary to complete transactions. Gaming software providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, and others) receive the information necessary to operate gaming services.
4.2 Legal Obligations
If it is necessary to disclose information due to a court order, a request from a regulatory authority, or a legal obligation, hbajer is required to comply. In such cases, only the minimum necessary information is always disclosed.
4.3 Business Transfers
In the event of a business merger or acquisition, your information may be transferred to the new entity; however, the terms of this Privacy Policy will apply in all cases and you will be notified in advance.
Cookie Policy
The hbajer website uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform.
5.1 Types of Cookies
- Essential Cookies: Essential for the core functionality of the platform — login sessions, security tokens
- Functional Cookies: Remember your preferences and settings (language, theme, etc.)
- Analytical Cookies: Help analyse user behaviour to improve services
- Performance Cookies: Used to identify site loading speed and technical issues
5.2 Cookie Control
You can disable cookies at any time through your browser settings. Please note, however, that disabling essential cookies may cause some core features of the platform to not work properly.
Data Retention Period
hbajer retains your personal information only for as long as it is necessary. The specific data retention policy is as follows:
6.1 Active Accounts
All relevant information is retained while your account is active. Gaming records and transaction history are kept for a minimum of five years, which is a legal requirement.
6.2 After Account Closure
Even after an account is closed, certain information may be retained for a specified period to fulfil legal and regulatory obligations. Once that period ends, the information is securely deleted or anonymized.
6.3 Marketing Communications
If you withdraw your consent to receive marketing communications, we will immediately remove your contact information from the marketing list; however, transaction-related information will be retained separately.
Your Rights
You have the following rights regarding your personal information. Contact us to exercise these rights:
7.1 Data Access and Portability
You may request a copy of the information we hold about you at any time. We will provide your information in a structured format within a reasonable time.
7.2 Right to Rectification
If any of your information is incorrect or incomplete, you may request a correction. We will make the necessary corrections as quickly as possible.
7.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal and regulatory obligations.
7.4 Right to Object to Processing
You may object to your information being used for marketing purposes. We will stop marketing communications as soon as we receive your request.
Protection of Minors
The hbajer platform is intended for persons aged 21 or older only. We never intentionally collect personal information from minors.
Age verification is mandatory at registration. If we become aware that a minor is using the platform, we will immediately suspend the relevant account and delete all personal information.
If parents or guardians believe their minor child is using this platform, please contact us immediately.
Policy Changes
hbajer reserves the right to amend this Privacy Policy at any time. For significant changes, we will:
- Post a prominent notice on the website
- Send an update notification to your registered email address
- Clearly state the date of the change and a summary of what has changed
- Provide reasonable notice before significant changes take effect
Continuing to use the platform after the updated policy is published means you are accepting the revised terms. If you do not agree with the changes, you may request to close your account.
International Data Transfers
Some of our service providers may be located outside Bangladesh. In such cases, international data transfers apply. hbajer ensures that:
- Data transfers are always conducted in accordance with the terms of this Privacy Policy
- Strict data processing agreements are established with international partners
- Your information is always protected by appropriate security measures
- Only the minimum information necessary to provide the service is transferred
Contact Us
For any questions about this Privacy Policy, requests to exercise your rights, or any concerns, please contact us:
- Email: [email protected]
- Live Chat: 24/7 live chat support available in Bengali
We process all privacy-related requests within a reasonable time. For complex requests, we will send an acknowledgement and let you know the expected processing timeframe.